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Returns

We doubt that you will ever have an issue, however if there is a rare occasion where we have a problem you can just call us on 1300 10 55 88 and we will sort things out with you over the phone.

However for your peace of mind before you make a purchase with us, please see our Refund & Return Policy below.

In Store Purchases
Faulty/ Damaged
(Within 2 weeks)

 

Simply bring the products and invoice back to the store and speak to a Bayfield’s team member to organise a refund or replacement.

 
Change Of Mind
(Within 2 weeks)

Simply bring the products and invoice back to the store and speak to a Bayfield’s team member to organise a refund or exchange.

* Products must be in their original packaging and condition.
* We do not accept any open beer cartons. We do accept single wine bottles.
Online Purchases
Faulty/ Damaged
Incorrect Order/ Products Received
(Within 2 weeks)

 

You have 2 options:

    1. Bring the products and tax invoice/email into our Dee Why Superstore and speak to a Bayfield’s team member to organise a refund or replacement.
    2. Contact Us to organise a refund or replacement. We will organise to pick up your order and give you a refund, or send you out a replacement
Change Of Mind
(Within 2 weeks)

 

You have 2 options:

  1. Bring the products and tax invoice/email into our Dee Why Superstore and speak to a Bayfield’s team member to organise a refund or exchange.
  2. Contact Us to organise a refund or replacement. Please note that any returns or exchanges will be at the cost of the customer.

 * Products must be in their original packaging and condition.

* We do not accept any open beer cartons. We do accept single wine bottles.