Click & Collect

Bayfield’s now offers our locals Click & Collect!

Shop online and you can collect from our Bayfield’s Superstores within 60 minutes^

 

How it works

1. Shop online anytime that suits you

Shop our products and add to cart.

2. Click & Collect – picking up from our Superstores is FREE

When you get to the checkout, choose Click & Collect as your delivery method and then choose the location you’d like to collect from, we’re conveniently located at Belrose and Dee Why. You can also choose a day and time for collection.

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3. Generally ready within 60 minutes

Most if not all Click & Collect orders will be available to collect on the same day (subject to opening and closing times) and generally ready within 60 minutes. You will receive an SMS when your order is ready for collection.

4. Collect from our Superstores

For security integrity, we don’t allow anyone but the account and credit card holder to pick up a Click & Collect order. You will also need photo identification when collecting your order. This assists with prevention of any possible fraudulent use of your credit card.

What if I’ve placed an order and it’s out of stock?

We work hard at promoting lines and brands that we have plenty of stock of, however out-of-stocks do happen from time to time.  If this does occur we will call you as soon as we receive your order, and offer you the opportunity for a full refund, part order (if applicable) or to place items on back-order.

How long before I can click & collect?

Most if not all Click & Collect orders will be available to collect on the same day (subject to opening and closing times) and generally ready within 60 minutes. You will receive an SMS when your order is ready for collection. Click & Collect is only available with out store opening times. If an order is placed after our stores are closed, we will text you the next day when your order is ready.

What if I want to change/ update my order? What if I haven’t received an SMS?

If you have an urgent order or want an update on the status of your click and collect order, or you haven’t received an SMS within the 60 minute timeframe you can call the store on 1300 10 55 88 for an update.

Can I place my Click & Collect order anytime?

Absolutely, our online store is conveniently available 24 hours, 7 days a week to place an order. However your order will be ready for collection within the store opening times, and once you have received an SMS notifying you that your order is ready for collection.

Can I choose a preferred day/time to pick up?

Absolutely, you can also choose a preferred day and time for collection, by entering any special requests within the ‘Order Notes’ field of your online shopping cart.  So long as it’s at least 60 minutes after placing your order online, and within store opening hours.

Can someone pick up my Click & Collect Order?

For security integrity, we don’t allow anyone but the account and credit card holder to pick up a Click & Collect order.

You will also need photo identification when collecting your order. This assists with prevention of any possible fraudulent use of your credit card. 

Will my order be chilled?

For same day Click & Collect orders we are unable to guarantee that your order will be chilled. For orders that are picked up 24 hours after placing we can place in chiller, simply enter any special requests with the Order Notes fields of your online shopping cart.

Is there a maximum I can order?

The maximum for in-store, home delivery and click and collect options are as follows:
60 units of wine, 5 cartons of beer (including ciders) and 12 bottles of spirits in any one order. Should your requirements exceed this amount please call the store on 1300 10 55 88 during store opening hours and we’ll do our best to accommodate your request. Items that feature within our ‘Weekly Specials’ section may also be subject to order limitations.

Bayfields Superstore

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